jiji5 Casino is committed to protecting your personal data in accordance with Philippine law.
Last Updated: June 2026 | Effective: Upon Account Registration
jiji5 processes all personal data in compliance with Republic Act No. 10173, the Data Privacy Act of 2012, and its Implementing Rules and Regulations. Your rights as a data subject under Philippine law are fully recognized and upheld.
All personal data held by jiji5 is stored in encrypted form on secured servers. Access is restricted to authorized personnel on a need-to-know basis. jiji5 applies industry-standard technical and organizational measures to prevent unauthorized access, disclosure, or loss.
jiji5 does not sell your personal data to third parties. Data is shared only where required by PAGCOR regulations, legal process, or where you have given explicit consent. Marketing-related data sharing requires your opt-in consent and may be withdrawn at any time.
Under the Data Privacy Act, you have the right to access, correct, object to processing, erase, and port your personal data. jiji5 provides clear channels to exercise these rights. Requests are processed within the statutory timeframe.
jiji5 uses essential cookies for session management and analytical cookies to improve platform performance. Non-essential cookies require your consent. You may manage cookie preferences at any time through your browser settings without affecting core platform functionality.
KYC identity documents and transaction records are retained for the minimum period required under PAGCOR's anti-money laundering regulations and the Anti-Money Laundering Act (AMLA). Retention periods are outlined in Section 9 of this Policy.
jiji5 Casino ("jiji5," "we," "us," "our") respects the privacy of every person who registers, accesses, or uses the jiji5 online casino platform at jiji5.org. This Privacy Policy explains what personal data jiji5 collects from Filipino players and other users, why we collect it, how we process it, who we share it with, how long we keep it, and what rights you have over your data.
This Policy applies to all personal data processing activities conducted by jiji5 in connection with the operation of jiji5.org, including account registration, KYC verification, deposits and withdrawals, gameplay, promotions, customer support interactions, and marketing communications.
By registering an account on jiji5, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. Where processing is based on consent, you may withdraw your consent at any time, though withdrawal will not affect the lawfulness of processing carried out prior to withdrawal.
For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, jiji5 is the personal information controller in respect of personal data collected through jiji5.org. jiji5 operates under PAGCOR licensing and is subject to the data protection obligations applicable to PAGCOR-regulated gaming operators in the Philippines.
Questions, concerns, and data subject rights requests related to this Privacy Policy may be directed to jiji5's Data Protection Officer via the contact information provided in Section 14 of this Policy.
When you create a jiji5 account, we collect your full legal name, date of birth, nationality, Philippine mobile number, email address, and chosen username. This information is necessary to establish your account and verify your eligibility to use jiji5.
Prior to processing your first withdrawal, jiji5 collects identity verification documents including government-issued Philippine photo identification (PhilSys, UMID, Passport, Driver's License, SSS ID, or equivalent), and may collect proof of address and source of funds documentation in compliance with PAGCOR and AMLA requirements.
jiji5 collects transaction data including deposit amounts, payment method identifiers (e.g., masked GCash mobile number, bank account reference), withdrawal requests, and transaction history. Full payment credentials (card numbers, bank account numbers) are not stored by jiji5 — these are handled by jiji5's payment processor partners under their own data protection obligations.
jiji5 records all gameplay activity including wagers placed, game outcomes, session durations, game preferences, and bonus redemption history. This data is required for regulatory compliance, dispute resolution, and RNG audit purposes.
jiji5 automatically collects technical data when you access the platform, including IP address, device type, operating system, browser type and version, screen resolution, and session timestamps. This data is used for security monitoring, fraud detection, and platform optimization.
Records of your communications with jiji5 customer support — including live chat transcripts, email correspondence, and support ticket histories — are retained for service quality assurance and dispute resolution purposes.
jiji5 collects personal data through the following channels:
jiji5 processes personal data on the following legal bases as recognized under the Data Privacy Act of 2012:
jiji5 uses the personal data we collect for the following purposes:
jiji5 does not sell personal data to third parties. We share personal data only in the following circumstances:
jiji5 shares data with third-party service providers who process data on our behalf under data processing agreements, including payment processors (GCash, Maya, BPI, BDO, UnionBank), KYC/identity verification providers, game software providers (JILI Games, PG Soft, Pragmatic Play, etc.), fraud detection services, and IT infrastructure providers. These processors are bound to use your data only for the specific services they provide to jiji5.
jiji5 will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, and courts where required by law, regulatory order, or legal process. Such disclosures are made in strict compliance with applicable Philippine law.
In the event of a merger, acquisition, or transfer of all or substantially all of jiji5's assets, personal data held by jiji5 may be transferred to the acquiring entity, subject to the same data protection obligations as described in this Policy. Players will be notified of any such transfer in advance.
jiji5 uses cookies and similar tracking technologies on jiji5.org. Cookies are small text files stored on your device that help jiji5 recognize your session, maintain login state, and improve platform performance.
These cookies are strictly necessary for the operation of jiji5.org — including session management, security token handling, and load balancing. You cannot opt out of essential cookies while using the platform.
With your consent, jiji5 uses analytics cookies to understand how players navigate the platform, which games are most accessed, and where technical issues occur. This data is processed in aggregated, anonymized form and does not identify individual players.
You may disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of some platform features. For mobile users on Smart, Globe, or DITO networks, cookie preferences set in your mobile browser apply to jiji5.org in the same manner as desktop browsers.
jiji5 retains personal data for the minimum period necessary to fulfill the purposes outlined in this Policy, subject to longer retention where required by law:
| Data Category | Retention Period | Legal Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | PAGCOR licensing requirements |
| KYC identity documents | Minimum 5 years from last transaction | AMLA (RA 9160) requirements |
| Transaction records | Minimum 5 years from transaction date | AMLA & PAGCOR requirements |
| Gameplay records | 3 years from session date | Dispute resolution & RNG audit |
| Customer support records | 3 years from interaction date | Legitimate interest (service quality) |
| Marketing consent records | Until consent withdrawn + 1 year | Data Privacy Act consent requirement |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized. Data subject to ongoing legal proceedings or regulatory investigation may be retained beyond the standard retention period until the matter is resolved.
Under the Data Privacy Act of 2012, you have the following rights in relation to personal data held by jiji5:
To exercise any of these rights, contact jiji5's Data Protection Officer using the contact information in Section 14. jiji5 will respond within fifteen (15) business days. If your request cannot be fulfilled within that period, you will receive written explanation of the delay and the expected resolution timeline.
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jiji5 has violated your data privacy rights.
jiji5 implements appropriate technical and organizational security measures to protect personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
In the event of a personal data breach that poses a risk to your rights and freedoms, jiji5 will notify the NPC within seventy-two (72) hours of becoming aware of the breach, and will notify affected Players without undue delay.
jiji5 does not knowingly collect personal data from individuals under twenty-one (21) years of age. The jiji5 platform is strictly intended for adults who meet the minimum age requirement under PAGCOR regulations. If jiji5 becomes aware that a registered account belongs to a person under 21, the account will be immediately closed, any deposits returned, and all personal data associated with the account deleted or anonymized, except where retention is required by law.
If you believe that a minor may have registered on jiji5, please contact jiji5 support immediately via live chat so that the matter can be addressed promptly.
jiji5 may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or platform features. Material changes will be communicated to registered Players via email notification and/or in-platform notice at least seven (7) calendar days before the amended Policy takes effect.
The "Last Updated" date at the top of this document indicates when the Policy was most recently revised. Continued use of jiji5 following the effective date of any revision constitutes acceptance of the updated Policy. If you do not agree to the revised Policy, you should discontinue use of the platform and contact support to close your account.
For privacy-related inquiries, data subject rights requests, or to contact jiji5's Data Protection Officer, please use the following channels:
Please include your full name, registered email address, the nature of your request, and any relevant details. jiji5 may need to verify your identity before processing your request. Responses will be provided within fifteen (15) business days of receipt.
Play on a PAGCOR-licensed, Data Privacy Act-compliant platform built for Filipino players. Your privacy is our obligation.
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